Yes, in the rent we include sheets and towels of high weight and quality. Also duvet in the colder months. Also the beach or pool towel, one per guest.

Yes, for stays equal to or greater than 15 days.

We have recently made a comprehensive reform in BiniFa, making the electrical system more efficient, putting motion sensors to have light only when necessary. There is also control of the use of air conditioning. We have recycling garbage in the houses. We also work with a “plastic free” laundry that uses natural soaps that are not very abrasive to the environment.

Yes, 100% free and we refund 100% of the money entered if due to Covid it is not allowed to travel or if there are perimeter closures in your town or on the island.

Yes, our cleaning ladies are very trustworthy and continually strive to disinfect all rooms well to ensure the best possible hygiene and cleanliness. What’s more:

• We have increased our cleaning protocols and following the WHO recommendations on health safety matters.
• We have adapted the equipment of our villas, and reinforced the supervision areas between each change of clients, to maximize the security of the environment.
• We have implemented demanding health and safety protocols for our staff, implementing digital check-in and making the welcome visit to our clients, as well as other maintenance and cleaning tasks during the stay, in the maximum conditions of security and social distance.
• We have expanded the health information available to our clients, as well as the range of medical services available if necessary.

Yes, all supplies, care and maintenance of the properties, including swimming pool, garden and any technical incident. The maintenance is scheduled and is done a few days a week, and may coincide with your stay, in that case, we will try to cause the least possible inconvenience.

Yes, the deposit is € 500. It is returned within a maximum period of 15 days, once it has been verified that there is no damage caused.

Yes, we deliver a small pack of welcome amenities, they are natural soaps made by hand that includes: bar soap, shampoo and gel. The house does not have dishwasher soap, washing machine soap, cooking oil, salt etc … it could be that there were some of these products from the previous tenant or from the owners, in those cases we are happy to share it with our guests.

Yes, there is a hair dryer and a Nesspresso coffee machine in all our villas. For more information on the services we include, we recommend reading the files for each house.

The only house that allows pets is BiniVento, which only allows small or medium-sized dogs. The responsibility of the animal is always the guest and we ask not to let them loose and to respect the rest of the neighbors. BiniVento’s garden is fenced except for the entrance to the parking lot, which is open to the street, so you are not allowed to leave them alone.

Yes, there is a cot with baby sheets included, there is also a highchair. All on request by sending us an email ( info@binihouses.com ) a few days before arrival to prepare it. It has no extra cost, we like to take care of you with this type of detail.

Check-out is at 10:00, we need many hours to prepare the house for cleaning, change of sheets and towels and disinfection before the entry of the next guest. Send us an email and we will evaluate it, if a guest does not come in on the same day we could evaluate it. Depending on the hours of stay, it would have an extra cost.

Please, for any problem during your stay, you can call Paco, our helpful landlord. He is always in a good mood and eager to help everyone. Paco’s phone number will be sent to you in the welcome email when you make your reservation.

Yes, the Government of the Balearic Islands has introduced a tourist tax in Mallorca since July 1, 2016. It can generate costs between 0.25 and 2.00 euros (+ 10% VAT) per person per night and are based on the type of accommodation, the length of stay and the period of travel. Children and adolescents under 16 years of age are exempt from this tax.

The tax must be paid by the owner, so you must bear in mind that these costs are included in the price of the reservation.